FREQUENTLY ASKED QUESTIONS
WHAT ARE THE PAYMENT OPTIONS?
You can pay either by credit or debit card
WHEN CAN I EXPECT TO RECEIVE MY ORDER?
We aim to dispatch your order on the next business day, however please bear with us during peak times.
DO YOU SHOP PRODUCTS INTERNATIONALLY?
No sorry, we only ship to products in the UK
THE PRODUCT I WOULD LIKE TO ORDER IS SHOWING AS OUT OF STOCK
Please email us at enquiries@theasgiftsoflove.co.uk and we will confirm if we are due any further stock
WILL YOU BE INTRODUCING ANY NEW ITEMS?
We will always look to introduce new products. To stay updated with new releases make sure you are subscribed to our mailing list and following us on Facebook and Instagram
CAN MY ORDER BE SENT DIRECTLY TO THE RECIPIENT?
We are always happy to send gifts directly to your intended recipient, please make sure the delivery address is specified at checkout. A card with a personalised message of your choice can also be included
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your parcel arrives damaged please contact us via email at enquiries@theasgiftsoflove.co.uk, sending a photograph and we will arrange for a replacement to be sent.
If your item is not damaged but you have changed your mind, you can return a product however you will be responsible for returning the item and a refund will be processed upon the return arriving in original condition.